Tea Importing and Marketing

Posted by Green Tea Merchant Team on

Tea Importing and Marketing

One of the most unique and creative journeys in business is found in marketing.

In the world of business, marketing has a flair that few other areas do. Often attracting creative personalities and those with a passion to bring a product and/or service “alive”, it’s hard to imagine a world without marketing. As far as I can tell, however, it is important to understand the definition of marketing and how it fits in your business. Given this, this article will focus on the importation of tea and offer an approach to marketing to match the experienced tea has provided for generations.

Tea is hardly “simple”

Tea is unique in a lot of ways. In fact, we have yet to fully understand many aspects of tea and its relationship to our physical and mental health for example let alone the seemingly endless cultivars. There is a simple picture of tea and it may be described as something like this: consumers visit the local grocery store, sift through the available teas and purchase their regular tea. Consumers recognize the name, the logo, the packaging and attain a relative comfort in consuming the product. Again, many of us have some relation to this consumer-approach. But this picture contains an embedded irony: It “looks” and “feels” and may be remembered as “simple” yet simple is hardly an accurate description. For example, many large distributors of the tea package their sencha from a variety of farmers thus putting together a mix of cultivars and qualities in a single bag. Of course, by extension, many consumers are alienated from the processes that bring that tea to “life”. It immediately becomes clear that “simple” is in fact not an accurate descriptor for tea.

The importance of tea

To take this a step further, for many generations’ tea has been a critical element in shaping cultures and their subsequent subcultures. Obvious examples include tea ceremonies as well as the celebrated days and local traditions for new harvests across parts of Japan and beyond. For many, tea is hardly encompassed in a single bad of Tetley Tea. In fact, Tetley Tea wouldn’t likely reach many of their tables. Tea is a reflection and is seen as a near timeless experience that mirrors many important parts of their lives. In Shikoku, Japan tea lovers are picking teas from “wild” plants found in more rural and remote areas. In Shizuoka and Kyoto tea is a critical element to what’s locally important and helps shape their world-famous tourist industry. In the broadest sense, tea has also become an element of the Japanese government’s soft power in foreign affairs and is easily recognized as an important part of Japanese national identity.

Why is any of this important?

Thus far this article has argued that tea is both unique and takes on the importance for many that are difficult and perhaps impossible to measure. But why are these points worth considering? There are several reasons why: First, the importation and general consumption of tea is becoming increasingly popular. Second, the sheer amount of information readily available to many, and third the demands of consumers. The importing of tea and the plethora of tea companies who sell it are finding ways to leverage online businesses and establish market share for themselves thereby knocking down previous barriers to entry. Consumers are also spending more time and energy on blogs, websites and searching for general information that helps shape their tea experience. Lastly, consumer demands are changing and/or multiplying with increased demand for specific cultivars, an unheard-of market component decades ago. Consumers are also interested in varying qualities of teas and where they are responsibly sourced and grown.

What story do you want to tell?

Give this, what marketing approach is valuable? Tea shouldn’t be understood as an “end” product. When I, for example, finish a cup of karigane-cha, I look to the next cup. Tea, in other words, is there as I work, as I read the news, as I socialize and enjoy meals. It tags along, in some sense, with the journey that I am on. In fact, tea is part of my story. It is in this vein where marketing meets tea. Organizations have a unique opportunity to help shape part of that story. The question is: What story are you going to tell? In fact, the word “story” is perhaps more important than it initially seems. Words such as dignity and respect immediately come to mind. As noted above, the story of tea has helped, oddly enough, shape entire nations.

Need Assistance on Japanese Tea Importation?

This shipping and importation of Japanese tea in your country have been a long-standing service that we offer. Therefore, if you are interested in Japanese Tea importation either as a business or you simply want to have a taste of quality, authentic Japanese tea, you may contact us through this website, and we are more than happy to assist you. Click here to contact Green Tea Merchant.

Tea Importing and Marketing — Frequently Asked Questions

Why is tea more complex than it appears?

On the surface, the consumer experience of tea looks simple — pick a bag off the shelf, recognize the brand, brew, drink. But that simplicity hides substantial complexity: many large distributors blend Sencha from multiple farmers with varied cultivars and qualities into single retail bags, distancing consumers from the actual provenance of what they drink. Authentic tea involves specific cultivars, terroir, harvest timing, processing methods, and craft traditions — none of which fit easily into a supermarket marketing model.

Why does culture matter in tea marketing?

Tea has shaped cultures and subcultures for many generations. Examples include the Japanese tea ceremony, regional festivals celebrating new harvests, and the integration of tea into daily life across many parts of Asia and beyond. For many drinkers, tea is not encompassed by a Tetley bag — it is a timeless experience that mirrors important parts of their lives. Successful tea marketing recognizes this depth: customers seeking real tea aren't buying just a beverage, they're connecting to a tradition.

What role does tea play in Japan's soft power?

Tea has become a recognizable element of Japanese national identity abroad — alongside ramen, anime, and craft traditions, it is widely associated with Japan's cultural appeal. The Japanese government leverages this association in foreign policy: tea ceremonies, gift teas, and educational events function as soft-power tools. For tea importers selling Japanese tea internationally, this established cultural recognition is a marketing asset — consumers already associate Japanese tea with quality and tradition before any individual brand has to make the argument.

What is "wild tea" and why does it matter for marketing?

In Shikoku, Japan, some tea lovers pick teas from "wild" plants found in rural and remote areas — tea bushes growing without modern cultivation intervention. The wild-tea movement appeals to consumers seeking unprocessed, authentic experiences distinct from mass-produced blends. For importers, wild tea offers a marketing angle that differentiates from supermarket competition and connects to broader trends in artisanal, single-origin, and craft consumption — similar to specialty coffee's third-wave evolution.

What should tea importers know about marketing?

Successful tea importers connect their marketing to the cultural depth of the product. Tell the story of specific cultivars, named farmers, harvest dates, and regional terroir rather than treating tea as a generic commodity. Educate consumers about the difference between mass-blended supermarket tea and single-origin or named-cultivar tea. Build community through tasting events, subscription programs, and direct relationships with growers. The model works because consumers seeking authentic tea respond to authentic storytelling.

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About the author

Kei Nishida

Kei Nishida

Author, CEO Dream of Japan

info@japanesegreenteain.com

Certification: PMP, BS in Computer Science

Education: Western Washington University

Kei Nishida is a Japanese green tea connoisseur, writer, and the current steward of ShizuokaTea.com and Green Tea Merchant.

ShizuokaTea.com was originally founded by Kent Roy Rhoads, a pioneer of online Japanese green tea sales who helped introduce authentic teas from Shizuoka and Kagoshima to customers around the world. Kei and the Dream of Japan team continue to honor Kent’s legacy by preserving the same commitment to high-quality Japanese tea, reliable service, and long-standing relationships with tea producers in Japan.

In 2020, Dream of Japan acquired ShizuokaTea.com, KagoshimaTea.com, and Green Tea Merchant, with the goal of continuing Kent’s work while bringing renewed care, storytelling, and tea education to a new generation of tea lovers.

Today, the ShizuokaTea.com blog, also known as the Green Tea Merchant Blog, is especially focused on helping wholesale buyers, cafés, restaurants, retailers, and tea-related businesses make informed decisions when sourcing Japanese tea. Building on Green Tea Merchant’s decades-long history of serving wholesale customers, the goal is to make this blog one of the best online resources for companies buying tea—offering practical guidance, product knowledge, sourcing insights, and educational content rooted in real experience.

Kei’s mission is to share the depth, beauty, and tradition of Japanese tea with the world while supporting businesses that want to serve authentic Japanese tea with confidence.

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